Frequently Asked Questions
Everything you need to know about your Panda Drum experience.
How long will it take to receive my order?
Standard shipping within the US typically takes 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I care for my Panda Drum apparel?
To maintain the quality of your garments, we recommend machine washing in cold water on a gentle cycle and hanging them to dry to prevent shrinkage.
Do you offer international shipping?
Currently, Panda Drum • US focuses on serving customers within the United States, but we are looking to expand our shipping options to international locations soon.
How can I check the status of my order?
You can track your order using the link provided in your shipping confirmation email or by logging into your account on our website.