Returns & Exchanges
At Panda Drum • US, we want you to be completely satisfied with your purchase; if your items aren't a perfect fit, you can return or exchange them within 30 days of delivery. All returned apparel must be in its original, unworn condition with all tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Attach Shipping Label
Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.